Responsible Gaming

Gambling Should Be Entertainment

At The Star Casino, we believe gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Remember: the house always has an edge. Only play with money you can afford to lose, and set strict limits before you start.

Age Verification

You must be 18 years of age or older to gamble in Australia. This is a legal requirement. If you are under the legal age, please do not access gambling services.

We take age verification seriously and reserve the right to request proof of identity at any time.

Warning Signs of Problem Gambling

If you recognise any of these signs, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money lost
• Spending more time or money on gambling than intended
• Hiding gambling activity from family, friends, or partners
• Neglecting work, study, family, or other responsibilities
• Borrowing money or using savings to gamble
• Feeling anxious, irritable, or guilty about your gambling
• Lying about the amount of time or money spent gambling
• Using gambling to escape problems or relieve stress
• Unable to cut back or stop gambling despite wanting to
• Experiencing relationship problems due to gambling

If you identify with any of these warning signs, please reach out for help immediately.

Self-Help Tools

Most reputable online casinos and betting platforms offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount of losses you're willing to accept
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
• Time-Out/Cool Off Period: Take a break from gambling for a set period
• Self-Exclusion: Exclude yourself from gambling services for an extended period (typically 6 months or longer)

We encourage you to use these tools as part of your responsible gambling strategy.

Get Help — Support Organisations in Australia and Worldwide

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free and confidential counselling and support for problem gambling in Australia.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free support, advice, and counselling for problem gambling.
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Resources and support for problem gambling in Canada.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Free, confidential helpline: 1-800-522-4700
  Support and resources for problem gambling.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Support and information for responsible gambling in Germany.

If You Need Help, Please Reach Out

Problem gambling is a serious issue, but help is available. If you or someone you know is struggling with gambling, please contact one of the organisations listed above.

Remember: Seeking help is a sign of strength, not weakness. You are not alone.

If you are in crisis, please contact your local emergency services or a mental health helpline in your area.